100% Satisfaction

In today’s just-in-time business environment, you can’t afford mistakes. Neither can we.

Ross Printing Quality Policy

We are committed to providing on-time, defect-free products that meet or
exceed customer requirements. We accomplish this by:

• Creating dynamic, open lines of communication with our customers
• Providing enhanced product value through continuous process improvement by
  analyzing internal quality metrics and customer feedback
• Establishing, maintaining, and improving operating standards
• Developing and promoting internal company objectives
• Providing employees with resources that promote a healthy, safe, and efficient workplace

We stand behind every job that leaves our shop.

If you are not satisfied with your purchase simply contact us within 30 days from the date you receive shipment and we will either make it right or refund the full purchase price excluding shipping and applicable taxes.

We take great pride in our commitment to customer satisfaction. However, certain circumstances are beyond our control and cannot be guaranteed. Please note that we cannot be held responsible for:

• Spelling, punctuation, or grammatical errors made by the customer
• Inferior quality or low-resolution of images or artwork
• Design errors introduced by the customer in the document creation process
• Errors in user-selected options such as choice of finish, quantity, or product type
• Damage to products arising after delivery to the customer